Programs · For staff

Safe, confident AI for the rehabilitation workforce.

Training for case managers, program and education staff, administration, IT and leaders: the people who plan, run and report on rehabilitation. Built around the AI tools your agency has chosen. Officers have their own program, and both are separate from the programs for people in custody and on orders.

For corrections staff, not officers

AI literacy for the people who run rehabilitation.

For the staff who work alongside officers: case management, programs, education, health, administration and leadership. Their work decides whether rehabilitation happens, and whether it is measured.

AI fundamentals for non-technical staff
Recognising AI-enabled scams and deepfakes targeting people in custody and their families
Responsible use of AI in administration and reporting
Using AI to track rehabilitation programs: attendance, completions and waitlists
Facilitating the New Beginnings rehabilitation program

Staff AI training

Tailored to your AI rollout.

Staff training is a separate program from officer training and from the rehabilitation programs for people in custody and on orders. Every agency rolls out AI differently: Microsoft Copilot, ChatGPT with or without agents, or a mix. We build the training around the tools you give your staff, and show them how to use them safely and efficiently.

Your tools

Built on what you deploy

We start from the tools and settings you have approved: Copilot in Microsoft 365, ChatGPT, custom agents, or a combination.

Your policies

Inside your rules

Training follows your agency’s AI policy, privacy obligations and records requirements, including what must never go into an AI tool.

Your roles

Built on real tasks

Separate sessions for case managers, education and program staff, administration and managers, each built on the work they do.

Your pace

Grows with the rollout

From a single briefing at launch to follow-up sessions as new features and agents are switched on.

Practical use cases

Every session covers safe use: protecting personal and sensitive information, checking output before relying on it, and keeping a person accountable for every decision.

Drafting and summarising case notes and reports for review
Summarising long policies, procedures and legislation
Writing plain-English letters and notices
Turning meeting notes into minutes and actions
Analysing spreadsheets such as program attendance, completions and rehabilitation outcomes
Preparing briefings and presentations
Setting up and supervising agents for routine admin
Checking AI output for errors, bias and missing context