Rehabilitation in the community.
Most people serving a sentence in Australia are supervised in the community, not in prison, and states are putting more into community corrections and parole. Queensland is one example. New Beginnings can train three groups in your community corrections offices and reporting centres: the people on orders, the officers who supervise them, and the staff who support both. One goal: reduce recidivism, so fewer people return to prison.
A big push on community corrections.
Supervision in the community costs a fraction of a prison bed, and most people finish their orders (83.6% in Queensland). The gap is rehabilitation: far fewer rehabilitation programs are completed in the community than in prison, and too many people come back. Queensland shows both the push and the gap:
Queensland: parole reform
The 2026–27 Queensland Budget commits Queensland Corrective Services to major reforms of the parole system, including recommendations from an independent review of the parole board.
Queensland: more officers
48 new Queensland Community Corrections Officers finished their foundations training in February and March 2026 and were posted to offices and centres across the state. New officers need practical, current training, including on AI.
Queensland: a rehabilitation gap
In July 2026 the Queensland Audit Office found that rehabilitation and reintegration were not being planned well enough. 44% of people released from Queensland prisons in 2022–23 were back in custody within two years. Queensland Corrective Services accepted all five recommendations.
What we can deliver in your centre.
Rehabilitation skills on their phones
Short sessions in your office or a partner site, held on reporting days: myGov, CVs and job search with AI, budgets, letters and spotting scams. The everyday skills that keep people in work and out of prison.
See the program →Community corrections officersAI for the supervision job
Safe use of your approved tools for case notes and reports, plain-English explanations of order conditions, and how to help the people they supervise with work and paperwork.
See officer training →Office staffConfident AI for the whole office
Administration, programs and management staff: safe, efficient use of the AI tools your agency provides, inside its policies and records rules.
See staff training →Skills that stay in the office
We train your officers and staff to run the sessions themselves, so rehabilitation support keeps going in regional and remote offices after we leave.
How it fits a community corrections office.
Sessions around reporting
Held on reporting days, in the office or a nearby partner site, so people do not have to make an extra trip.
On their own phones
No computer room needed. People learn on the phone they already use for myGov, work and appointments.
Referred by officers
Officers refer people into sessions, and we send back attendance and completion records for case management.
Culturally led
37% of people in Australian prisons are Aboriginal and Torres Strait Islander people; in Queensland it is 40%. Sessions are co-delivered with First Nations educators and community-controlled organisations wherever possible.
Regional reach
Community corrections offices are spread across large states and territories, many of them regional and remote. We deliver in person, by video, or by training local officers to run the sessions.
Measured on rehabilitation
Each pilot starts with a baseline and reports against the measures your agency already publishes, such as orders completed and people returning with a new sentence. Queensland, for example, reports both in its budget papers.
Start with one office.
For corrective services agencies, community corrections offices, reporting centres and the organisations that work with them. Tell us where you are and who you want trained.
Thank you. Request received.
We will be in touch within two business days.