Rehabilitation starts with officers.
Training for custodial correctional officers and community corrections officers, including probation and parole officers. Built around the AI tools your agency has approved and the rehabilitation work officers do every shift. Separate from our programs for staff and for people in custody.
Nobody spends more time with the people being rehabilitated.
Officers see people in custody and on orders every day. When officers understand the AI tools people now need for work, letters and money, they can back up rehabilitation in every conversation, and help reduce recidivism: the number of people who return to prison.
- Safe, confident use of the AI tools your agency has approved
- Spotting AI-enabled scams, fake voices and deepfakes aimed at people in custody, their families and officers
- Reinforcing the rehabilitation skills people learn in New Beginnings sessions
- Knowing what must never go into an AI tool
One program, two tracks.
Custodial officers and community corrections officers do very different jobs, so each gets its own sessions, examples and practice tasks.
Custodial correctional officers
For officers in correctional centres, from new recruits to senior officers.
- AI in plain English, with no technical background needed
- Writing clear observations and incident reports in approved tools, checked and owned by the officer
- Spotting AI-made scams, fake voices and fake videos in mail, calls and visits
- Helping prisoners nearing release practise the rehabilitation skills they learn: CVs, myGov and job search
- Supporting New Beginnings sessions in units and education areas
Community corrections officers
For probation and parole officers supervising people on community orders and parole.
- Drafting and summarising case notes and reports in approved tools, checked and owned by the officer
- Explaining order conditions and official letters in plain English, or in a person’s first language
- Helping people on orders use their phones for myGov, CVs and job applications, the rehabilitation basics that keep them in work
- Spotting fake job ads and scams that target people on orders
- Referring people to New Beginnings sessions and reading the attendance and completion records
Built for shift work.
Officer training is a separate program from staff training and from the rehabilitation programs for people in custody and on orders. It runs in short sessions that fit around rosters, with every example drawn from officers’ real work.
Built on what you deploy
We start from the tools and settings your agency has approved, such as Copilot in Microsoft 365 or ChatGPT, and nothing else.
Inside your policies
Training follows your agency’s AI policy, security rules, privacy obligations and records requirements.
Fits around shifts
Short sessions at the start or end of a shift, recruit training modules, and refreshers as new tools are switched on.
Linked to rehabilitation
Built around your agency’s rehabilitation goals: more people finishing their orders and fewer people returning to prison.
Every session covers protecting personal and sensitive information, checking AI output before relying on it, and keeping an officer accountable for every decision. AI helps with the paperwork. It never makes a decision about a person.
- Turning rough notes into clear, factual reports for review
- Summarising long procedures and legislation
- Writing plain-English letters and reminders
- Translating simple messages into a person’s first language
- Recognising deepfakes and scam messages
- Showing people the phone skills that support their rehabilitation
- Checking AI output for errors, bias and missing context
- Knowing when not to use AI at all
Tell us about your officers.
Which officers need training, which tools they have and how your rosters work. We will build sessions that support your rehabilitation goals.
Thank you. Request received.
We will be in touch within two business days.