# Creating agents Course | New Beginnings

URL: https://newbeginnings.academy/ai-agents

← AI Training · Technical

# Creating agents

An agent is an AI system that works through steps on its own: it reads inputs, decides what to do next, calls tools and returns a result. This course moves from no-code builders to production patterns.

For Power users, analysts and IT

Length 1–2 days

Delivery In person or online, tailored to your tools

## What you’ll learn.

01

### Agent fundamentals

The agent loop: model, system instructions, tools, memory and stop conditions. When a fixed workflow beats an autonomous agent.

02

### No-code builders

Copilot Studio, custom GPTs and Claude projects and skills. What they handle well and where they hit limits.

03

### Tool use

Function calling with JSON schemas, designing tools a model can use reliably, and the Model Context Protocol (MCP) for connecting agents to internal systems.

04

### Retrieval (RAG)

Grounding answers in your documents: chunking, embeddings, hybrid search, citations, and keeping document permissions intact.

05

### Multi-step and multi-agent

Planner and executor patterns, hand-offs between agents, and human approval steps before any action with real-world effect.

06

### Evaluation

Test sets, success criteria, regression tests and step-by-step tracing, so you know an agent works before staff rely on it.

07

### Security

Prompt injection, least-privilege tool access, sandboxing, audit logs and rate limits. An agent never gets more access than the person it acts for.

08

### Cost and reliability

Token budgets, model selection, caching, retries and fallbacks for agents that run every day.

## You’ll leave able to

- Design an agent with a clear, limited scope
- Connect it safely to tools and data
- Test and trace it before release
- Put approvals and logging around real actions

Book training

## Train your team.

In person or online, for any organisation. Tell us who needs training and which tools they use, and we will tailor the course.

01 A short call about your team and tools.

02 A course outline tailored to your setup.

03 Dates, format and a fixed quote.

### Thank you. Request received.

We will be in touch within two business days.